Policies

an overview of our policies

Booking fees (formerly referred to as deposits)

We require a non-refundable $100 booking fee to book any new client appointment and a $50 booking fee is required for all touch up appointments, including annual color boosts. A $75 fee is required for traditional tattoo appointments.

This booking fee is to show you are serious about your appointment and is deducted from the total cost of your service, with the balance due the day of your scheduled appointment. If you schedule an appointment WITHOUT paying a deposit that date and time can still be booked and is not considered an official appointment until the deposit is paid.

Cancellations

If you cancel your appointment you forfeit your deposit. If you cancel with less than 48 hours notice and wish to book a new appointment in the future, half of the total service cost will be due upon scheduling as a booking fee (deducted from total cost of service) to show you are serious about keeping your appointment day and time. Without at least 48 hours notice we are typically unable to fill your spot in the schedule. Please be considerate of our time, as we are of yours.

Past deposits paid that were forfeited due to cancellation without reschedule (regardless of notice given) cannot be applied to future appointments if you choose to book a new appointment later on.

Please remember, booking fees are NON REFUNDABLE UNDER ANY CIRCUMSTANCES!

Cancellations without proper notice may be subject to the full cost of service if the appointment is unable to be filled.

NO SHOWS

All “no show” appointments are subject to the full cost of service. An invoice will be sent via email in these circumstances. Please understand the undue hardship this causes. Please communicate if you are unable to make your appointment. We always try to be as accommodating as possible.

RESCHEDULING

Please reschedule with at least 48 hour notice so we can try to fill this space in the schedule. You can transfer your appointment deposit to a new appointment if proper notice of 48 hours is given.

You must reschedule your appointment immediately when rescheduling. If there is less than 48 hours notice a new deposit will be required to book. Be aware that there may be a significant wait time for a new appointment.

You may reschedule once. Any further rescheduling will result in the forfeiture of your booking fee and a new one will be required to reschedule.

trainings

A $1000 fee is required when booking your in person training. This amount is deducted from the total cost of your training. The balance is due the day of training (before its commencement), or prior. If you are financing your training, your payment plan is to be set up and arranged at least 3 weeks prior to the start of training to allow time to purchase student kits and supplies. You can partially finance your training if preferred. For example, you may choose to pay the $1000 down payment with a debit or credit card and finance the remaining balance.

All fees paid when booking a training are non refundable under any circumstances. This cost is used to purchase the student’s kit and the supplies needed specifically for the training booked by the student.

All training costs are non refundable! We will not refund training fees after a training has taken place or at any other time.

Student models: student models are booked and performed at a later date once the student has reached an acceptable level of proficiency in their practice work. the time this takes is completely individual. It is the student’s responsibility to submit their practice work for feedback and to put in the time necessary to grow as a new Nano Brow artist. The more time put in on a regular basis, the more quickly progress will be made.

It must be noted that it takes time and dedication to practicing your new skillset and if you are brand new to cosmetic tattooing it should not be expected to leave the hands on portion of training ready to take clients. This is true for any cosmetic tattooing training. You must put the time into practice in order to succeed.

For more information on training click here.

We now offer payMent plans! Learn more here.

Deposits/booking fees may not be transferred to another client at anytime.

Touch-ups

Touch-ups are considered a required part of the brow building process. They are an additional cost of $185 and are ideally done between 8-12 weeks from the date of your initial appointment. Up to 6 months past your initial appointment date is acceptable, however for some skin types (oily, for example) your touchup may be less successful in reinforcing the pigment due to premature fading.

If you do not get your touchup within 6 months of your initial appointment date you will be charged an additional $100 for your touchup.

If you go past the 1 year mark the appointment will be charged as a new client appointment. This is due to the significant amount of work that needs to be performed when this much time has passed. It is no longer a touchup once this much time has elapsed.

When touchups are not done in a timely manner pigment does not retain over time as well as it would if a 8-12 week touch-up was performed. Your cosmetic tattoo is a two part process. Touch-ups are normal and to be expected. Please plan accordingly.

ADJUSTMENTS

Your brows are a two part process (sometimes even three!). Adjustments can be made at the touchup appointment. Slight changes to shape can be made as well as changes to color, density and shading can be added.

Understand that if you opt to go very natural and light at your initial appointment due to fear of the result being too dark, it is very likely the healed result will be lighter than desired. This may make your touchup less effective and an additional touchup session may be required at an additional cost. Trusting your artist is imperative for the best results.

Under no circumstances can adjustments be made to your brows during the healing process. Once you leave the studio your brows cannot undergo additional cosmetic tattooing until fully healed. The soonest your brows can be worked on is 6 weeks although 8+ weeks is ideal.

payment types accepted

For booking fees we accept PayPal, however, a PayPal account is not required to book your appointment and pay your booking fee. You can use any major credit/debit card without creating an account with PayPal.

Day of appointment we prefer the balance be paid in cash but also accept Venmo and all major credit cards via square.

We now offer payment plans through Cherry! For more information click here.

We do not offer Refunds.

GUARANTEES

Healed results vary. We do not offer any sort of guarantee on the work performed, directly after procedure OR healed. A multitude of factors can effect the outcome of your brows to no fault of the artist or client.

Using a pencil or powder on your brows may still be desired or needed. Cosmetic tattooing cannot mimic the look of makeup exactly due to the fact it sits below the skin as opposed to on top. We have absolutely no control over what occurs during the healing process. Additional sessions may be needed beyond the typical 8-12 week touchup to obtain optimal results. Additional touch up charges will apply.  Please visit our services page for pricing.